Dial-in or money back. We want this to actually help you. If our files don’t help you get cleaner cuts and engraves, email us within 30 days of purchase and we’ll give you a full refund — no hoops.
These are digital products delivered instantly as downloads. Because you keep the files, refunds are granted as a goodwill satisfaction guarantee at our discretion within the 30-day window. To request one, contact our support with your order number.
EU customers: see also our Right of Withdrawal.